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Shop No. 4, A, Cypress chs, next to Lucky store, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076
Not that taste worth the price charged. Over rated in...
Not that taste worth the price charged. Over rated in price. Need to reduce prices. material is costly compared to others in farsan in city.
Had ordered Samosa from Chandivali store. The peas were...
Had ordered Samosa from Chandivali store. The peas were uncooked hard, no salt in potato masala, the green chutney and red sweet chutney both watery and flavourless.
This review is NOT for quality but for service. You have...
This review is NOT for quality but for service. You have half a dozen folks inside the counter to service the customer yet they take like 15 minutes to service one customer. The staff chill and giggle amongst themselves, and this is not one time experience, it's happened repeatedly.
Very bad customer service experience. I purchased 5...
Very bad customer service experience. I purchased 5 samosas from this shop. The staff packed the samosas using their hands and did not inform me that the samosas were cold. Normally, customers expect fresh and hot samosas when buying from a shop. When I served the samosas to my guests, they noticed that the samosas were cold while eating. It was a very embarrassing situation for me in front of my guests. I had to immediately arrange snacks from another shop to manage the situation. When I went back to request a refund, the staff blamed me and said that I should have asked them to reheat the samosas. This is not acceptable. Customers should not be expected to ask for reheating; it is basic service to sell fresh or inform the customer. Very disappointing attitude and poor customer service. I will not recommend this shop to anyone.
This was one of the worst food experiences Iโve ever had....
This was one of the worst food experiences Iโve ever had. We were sold stale ladoos at Trupti and Food, and unfortunately my child ate them before we realised they were old. The taste and smell clearly indicated the sweets were not fresh, yet they were still being sold to customers. Whatโs even more alarming is that this doesnโt seem like an isolated issue. Most of the food here appears stale, with shelf life seemingly artificially extended just to push sales, without any concern for customer health or safetyโespecially that of children. To make matters worse, the manager at the counter was extremely rude and dismissive when this was pointed out. Instead of taking responsibility or apologising, there was arrogance and complete lack of professionalism. Selling stale food is unacceptable. Selling it to families with kids is downright dangerous. This place needs serious inspection and accountability. Absolutely do not recommend. Avoid at all costs.