Kohinoor Electronics - Dadar

Please do not buy from kohinoor.. they make u buy but do...

Please do not buy from kohinoor.. they make u buy but do not give service or help when u need.. they do not reply properly and keep taking time so u get fed up and stop calling them.. and also do not take ZOPPER warranty .. that is also same.. they take warranty money but do not fulfill ur requirements when needed.. kohinoor and zooper both worse

SCAM HAPPEND i am customer of this show room from last 30...

SCAM HAPPEND i am customer of this show room from last 30 years yes it was best showroom and very recent branded products in around feb 2023 we the family purchased 4 branded products of voltas, Electrolux and Godrej convertible model 380 lit fridge, while purchacing all their salesmen and floor manager very genuinely convinced us to buy THIRD PARTY EXTENDED WARRANTY saying its very simple cheaper on your call its naming Zooper they didn't tell much details about it and we paid and on tax INVOICE wriiten ( fridge cost and extended WARRANTY properly seperatly written calculated in same tax invoice.) Our total Zooper WARRANTY was around 5000/- what we paid extra as in invoice. In our fridge since march 2024 after Godrej one year over and Zooper WARRANTY started and we got trouble of irrelevant or no reason periodic ON OFF ( off means complete dead power off no light even ) once twice thrice in a week once in fifteen days then fastly 20 times in a day, fortunately temperatures good, no food loss so we launch the call for Zooper showroom gave us one person number, one attendent lady was also taking calls, that man told us to download APP and fill all 3 page details which was very difficult that man was repeatedly asking us OPT on our mobile all after this long troubled process they registered our complaint, then after 5 days one tecnician came he came twice, did nothing he said your fridge is good working i can't locate any problem and this ON OFF thing i don't know and thereafter we had 3 months communication with that showroom lady that man and tecnician they were telling us ok will look please again raised complain. Without attending repair without our customer satisfaction code ( which was not given to us) they self closed the repair service repair call. Nobody from that showroom lady, manager, that man gave us a curtacy call. After few months that lady and man stopped receiving our calls, showroom says go to the APP they will repair. Then last two days ago i got fully harrashed by this and then I called Godrej authorized customer care person he came same day and in 5 minit he just replced one faulty connection circuit board and our fridge been PERFECT this all too i was reporting the showroom people they didn't took any responsibility full day they argued and last some one Mr aakash from showroom said sorry we dont have your any complaint registerd the call was closed we won't speak with Zooper you wont get any refund and he cut the call Same day earlier i sent them all the man, lady, technician details with their cell number our all past WHATSAAP about non attended service. He said NO nothing will happen. Repeatedly requesting i want to speak with head of the showroom or main person they ddint connected me all were hiding. I avoided personaly running to the showroom to avoid literally physical fight. Which was not my nature My total loss is AC Zooper apx 3000/- Fridge zooper apx 2500/- Godrej tecnician 550 visiting + 2200/- circuit cost with 10 months of harassment I am 30 years old and always customer of this show room as well Godrej products got scamed by a fake APP ON TAX INVOICE OF THE SHOWROOM PLEASE DO NOT BY ANY OTHER THIRD PARTY WARRANTY, OFFERS OR SERVICES BY SWEET COATED SHOWROOM STAFF THOUGH IN INVOICE ITS 101% SCAM JUST BUY THE PRODUCT BY PRODUCT COST