Dr. Deep Parekh's Mom & Me Clinic

Dr deep advise has always worked well with both my kids! We...

Dr deep advise has always worked well with both my kids! We have been visiting him since my kids were in their new born phase! The staff is very helpful as well.

The doctor is quite good and polite but the women managing...

The doctor is quite good and polite but the women managing the appointments are extremely inefficient. We were told to wait for 1 hour and when 1 hour was past, she asked us to wait for 1 more hour and when we asked why waiting time estimate has so much discrepancy, she said it is 2+ hours of waiting and can't be predicted. Even after two hours, we didn't get our turn and we had to return home as child was extremely hungry by then. If waiting time can't be even roughly predicted, why did she say 1 hour in the first place when it took more than 2.5 hours of waiting. In this much time, you can visit Hiranandani Hospital Powai and come back, they are much faster. Even when I asked the fees she said I don't know, doctor will tell, I was surprised that the receptionist doesn't have a fixed fee for followup within X number of days. These should be set as rules and fees must be managed by that. Why would the doctor invest his time case by case by deciding the fees? The receptionist just sounded clueless about everything. If she doesn't know anything, what's her job? The fees is 1500 per visit. I think it's slightly higher than other hospitals so the clinic must invest some amount in keeping an efficient appointment booking system, either an efficient person or an app, else they would lose patients like this.