Kshipra World

**WARNING: FRAUDULENT, UNPROFESSIONAL, INCOMPETENT** This...

**WARNING: FRAUDULENT, UNPROFESSIONAL, INCOMPETENT** This is my experience with Kshipra Tourism and its owner, Sushanth Kumthekar. **(Reposting this review after removing it in January)** **Reason:** Sushanth issued a credit note from Kshipra Tours for a refund of INR 68,992/- and repeatedly asked us to delete the review, claiming it was harming his business and jeopardizing a potential opportunity. However, he has once again failed to honor his commitment and has not fully refunded our money. We have recieved only 25000/- so far and have had no response after that regarding our balance of ~44000/- I urge everyone reading this to carefully consider our experience before choosing Kshipra Tourism or any business associated with Sushanth Kumthekar for your holidays. **The Details:** We were a group of 11, including 5 children, who used Sushanth’s services for our trip to Bali. Initially, we decided on Malaysian Airlines based on the price he quoted. We paid nearly 4 lakhs and received a ticket with a PNR but no e-ticket number. Unfortunately, we trusted him, which was a mistake. Just hours before our flight, Sushanth called to inform us that the Malaysian Airlines flight was overbooked and offered us Batik Airlines as an alternative. Batik is a low-cost carrier, which we didn’t want, but given the last-minute nature, we had no choice. Sushanth assured us that he would refund the difference within 7-10 working days. It has now been over three months since our return, and the refund has not been received. **Why Fraud?** During our transit in Kuala Lumpur, we checked with Malaysian Airlines to verify the validity of the initial ticket Sushanth had given us. It turns out that Sushanth only made a provisional booking but never paid Malaysian Airlines to confirm the ticket, which is why there was no e-ticket number. We believe that Sushanth booked bulk tickets with Batik Airlines and falsely claimed that the Malaysian Airlines flight was overbooked at the last minute. Despite multiple follow-ups, Sushanth has yet to provide any proof of this overbooking. Our experience was stressful—Batik Airlines didn’t provide meals, and we had a 6-hour layover in Kuala Lumpur. With 5 children in tow, it was extremely difficult to manage, and we ended up spending extra money on meals that we would have had on Malaysian Airlines. Sushanth’s actions severely impacted our holiday experience. **Refund Drama:** After many negotiations, Kshipra Tours agreed to a refund of INR 68,992/-, which took two months to settle after our trip in November. We gave Sushanth plenty of time to process the refund, and the agreed deadline was February 27th. As I write this, we still have not received the full refund, even though we were issued a credit note. This is the level of unprofessionalism we are dealing with. We have recieved only 25000/- so far and have had no response after that regarding our balance of ~44000/- **Summary of the Issues:** - Sushanth took our payment but never paid Malaysian Airlines for the ticket. - He is unresponsive to calls and messages unless we chase him repeatedly. - He promised a refund but failed to fulfill the commitment. - Our travel experience was significantly stressed because of his actions. - Even after returning from the trip, we wasted considerable time and energy dealing with him for the refund. **Please avoid Kshipra Tourism and Sushanth Kumthekar.**

!!! FRAUDULENT | UNPROFESSIONAL | INCOMPETENT That's how I...

!!! FRAUDULENT | UNPROFESSIONAL | INCOMPETENT That's how I will describe Kshipra Tourism and its owner Sushanth Kumthekar ###Reposting the review after deleting it in Jan - Reason: Sushanth issued a Credit Note (PFA) in the name of Kshipra Tours with Refund of INR 68,992/- and repeatedly requested to delete the review as the review was hampering his Business and was a threat to one of the opportunities he was about to close. But Sushanth AGAIN failed to honor the commitment and hasn’t fully refunded our money(25k so far - Balance 44K/-)### Requesting everyone reading this to read till the end and be aware of our experience. DO NOT even consider Kshipra Tourism or any business where you see Sushanth Kumthekar for your holidays Details: Sold us FAKE Malayian Airline ticket and made us travel Batik Airlines in the last min. Assured refund, but it has been more than 3 months since our return but he hasn't refunded our money. Details: We were a group of 11 pax including 5 children, who unfortunately used services of Sushanth for our trip to Bali. We decided to opt for Malaysian Airlines and based on the price quoted by Sushanth made the payment to him, we paid close to 4L. He sent us a ticket as well with PNR but without e-ticket number. We trusted him completely which was our mistake On the day of the travel few hours before, he called and mentioned that Malaysian airlines flight is overbooked and offered Batik instead. Batik is a low cost airline, we didn't want to travel in that, but since it was last minute we didn't have an option. He assured that he will refund the balance within 7 to 10 working days, it has been more than a month since we are back and yet he hasn't refunded our money. Why Fraud? During our transit in Kuala Lumpur we checked with Malaysian Airlines on the validity of our initial ticket that Sushanth had shared. Turns out he just made the initial booking and never transferred money to Malaysian airlines to confirm the booking. Thats why there was no eTicket number in the ticket. It’s our understanding that Sushanth had made Bulk Booking in Batik and falsely claimed at the last min that Malaysian Airline flight was over booked. After coming back from Bali we spoke to him after many many followups and he assured that he will share proof of the overbooking of Malaysian Airline flight, even that he hasn't shared. We suffered a lot of stress as Batik didn't have Meals and the Layover in KL was more than 6 hours. We had 5 children and it was very difficult to manage them and we had to spend more from our pocket for the meals which we could have got in Malaysian flight. We wanted Malaysian to have a smooth journey but Sushanth made us go through this horrible experience spoiling our holiday. After coming back we have been in discussion for a Refund, after many many negotiations Sushant and Kshipra Tours & Travels agreed for a INR 68,992 /- refund. This took 2 months after our return from vacation in Nov. We gave enough time to Sushanth to refund our money, the timeline agreed was 27th Feb. As I write this review, we still haven’t fully received the Refund despite having the credit note. Such is the level of UNPROFESSIONALISM So overall 3+ months since our return and 6+ months of this unfortunate association with Kshipra Tours and Travels and Sushanth Kumthekar To Summarize •⁠ ⁠Sushanth took money from us but never made payment to Malaysian airline to book the ticket •⁠ ⁠He doesn't respond to calls or whatsapp, its only when we chase him 100s of times he responds •⁠ ⁠Assured Refund but again didn’t honour the commitment •⁠ ⁠Because of him & Kshipra our travel was a lot stressful •⁠ ⁠Even after our return from the Trip a lot of time and energy was wasted in dealing with him for the refund So please don't consider Kshipra